While I hope you love everything you get from me, I know sometimes an item just doesn't work out! Happiness is number one around here and I'm happy to offer a flexible return policy!
I am happy to issue a full refund if contacted within 15 days of receipt of item and the item has never been worn or washed. If you miss that deadline by a few days - no worries. I understand! If I smell perfume, smoke, see pet hair/ see any visible blemishes, or can tell the item has been worn, it will be returned to you at your cost and I will no longer accept returns from you. I know that won't happen though! I love our EvelyMae+Phillip family! <3
To initiate a return, please email email@example.com. I will then reply to you with a Return Authorization Form. Please do not send back an item without first being sent the Return Authorization Form. I will not be able to process your return without it and we will need this form to be included with the return package as well. I promise I send them quickly!
Returns may take up to two-three days to process. Please keep your tracking for your own records. Please note any items bought on sale, or any free item you received during your Pop-Up party is a FINAL SALE. Other items listed as FINAL SALE are also not returnable.
You are responsible for all return shipping cost!
Thank you SO SO much for shopping with us!